Will Inbound Marketing Work for Your Company?

The answer is absolutely yes! But there are some qualifications to that. Just saying "inbound marketing" around the office is not going to get any results, it's a process and it requires that you adopt a new attitude, develop a sound plan for implementation and deploy the needed resources to execute on your plan. By the way, this is not a plan with an end, remember that inbound marketing is a process to generate defined results, but it's a process of ongoing improvement and so has no end. As you journey down this road your company will achieve continually improving results, great ROI, that will drive your bottom line through being found, converting leads and measuring the results. If you're not going on this journey be aware that your competition is and taking your prospective customers with them. Do you want to let this happen?

Here is a brief outline of a process you might want to consider to get started. Of course each point has many details, but at least it will give you some ideas as to how to move forward.

1- Evaluate your current internet situation (web presence)- This means looking at all of your current activities both on and off your website. Is it accomplishing what you hoped it would? Why or why not?
2- Clearly define what you want business results you want to achieve- This could be increased traffic, more leads, better evaluation of results, or any combination.
3- Establish with detail who your target audience is- By doing so it will help you tailor your messaging.
4- Investigate where and what your audience is doing now- Are there related forums and blogs where they are active? What kind of keyword searches are being done? What info are they finding through those searches? What social media activities are relevant? etc. etc.
5- Develop a plan- It can be difficult to complete this step if you're not fully aware of what options exist for you. Maybe the first step is to access the help of a consultant to save you time, ensure that you're not overlooking possibilities and this will help you get a clear idea of what kind of resources either internal or external you'll need.

This was meant to be a short post today and...well you be the judge. As a final offering, if you are considering this approach I encourage you to read "Why inbound marketing should be a priority for your company this week." Of course you can defer doing anything, (We humans are great procrastinators aren't we?) but be aware that the internet ocean is rising, all you have to do is be certain your companies information is in the current and you will achieve outstanding results. If there is anything I can do to help, contact me as Jason Mraz sings..."I'm yours".

We're at the edge of the future!

Andy Xhignesse

Why Does Inbound Marketing Make Sense?

OK, a small step back to understand just what inbound marketing actually is since there are a lot of people that don't yet know about it and how powerful a process it can be as use of the internet continues to grow...what an understatement that is!

Inbound marketing is the process of creating relevant internet content that is well optimized and promoted for your target audience to increase traffic, along with the implementation of effective conversion tactics that will generate inquiries/leads and through the use of marketing and competition analysis tools allow your company to review and refine your web development initiatives to achieve the maximum ROI for your marketing dollar. Simply put:

Traffic
-Content
-SEO
-Promotion

+ Leads
-Conversion
-Landing Pages
-Tracking

+ Results
-Analysis tools
-Competition Evaluation
-Lead Nurture

= ROI

In some recent posts these subjects have been talked about individually (improving traffic, generating leads, evaluating results) and you can be certain that there will be more in future.

So...why does this kind of process make sense today? After all, look at the results that were achieved by companies like Coke, Nike and Johnson & Johnson. What has changed that would require a different marketing process than these great companies used?

These companies (and of course there are many others) were built up for the most part before the public access to the internet was developed and as a result they had to use conventional outbound advertising and marketing practices to build their businesses. Television, radio and print media were all used extensively to make certain that these companies were in our collective minds on a continual basis and huge $$$ were spent to make that happen! Have you heard the recent news about these traditional media companies? They are in contraction, why? Because we are blocking this outbound activity! Are you on the "Do not call" list? Do you have Sirius radio or some other ad free radio service? Do you have a DVR so that you can fast forward through the commercials? ...and the list goes on. Here's the final nail, we as consumers now have the ability to self research what we want with...the internet. I don't know about you, but I don't go to trade shows anymore to find out about stuff, I go online. I don't go to a store when I want to do research on my new TV, home theatre, dishwasher, renovation project, insurance, vacation etc. I go online and I'm not alone...billions, BILLIONS of queries are going through Google and other search engines every single month.

The continuing expansion of the internet as a means of information sharing has fundamentally changed the relationship between business and their customers and that is why inbound marketing makes sense today. Put your company in position to deliver information (content/traffic), respond effectively to inquiries (conversion/leads) and measure and evaluate what is going on (analysis/results) and you will achieve the business outcomes you're looking for. Don't want to engage in this process? It may cost your business more than you can imagine.

We're at the edge of the future!

Andy Xhignesse

Can I help you? Contact me.

Website Marketing and Conversion, Step 2

Website marketing requires time and intelligent planning to create the business outcomes you want for your business. In this series, I've been outlining the simple basics of how to begin creating a website that will:
1- Receive targeted traffic;
2- Convert that traffic to new client relationships;
3- Allow you to monitor results, change/develop content to constantly improve results.
Today we'll focus on #2, converting your websites traffic to new clients.

What is meant by the term conversion? Web conversions take many forms ranging from accessing information such as a whitepaper, filling out a form for contact, to completing an online purchase. Regardless of what the conversion is, as small and medium sized businesses your number one priority should be creating conversions and if appropriate having a series of conversions that lead to the creation of a new client...really, what else matters? Website designers will have you believe that your website needs to look a certain way and that this colour or that layout is better...the best return on your investment is when visitors to your website ultimatley become clients right? Stay focused on conversion!!!

How is this done? There are many details that I won't go into, (branding, language, etc.) that's not the intention here, what I want to give you is some ideas on how to make this work for your business. What's important is to remember that a conversion doesn't necessarily mean that you create a new client right away, remember relationships take time, all you want to do is begin a relationship and provide opportunities to develop that relationship over time. Generally this can be accomplished when your website provides the site visitor with different ways to engage with information that will help them answer questions, questions that you should understand for your business based on real world experience. Here is a simple example.

Company XYZ has a website that promotes their residential HVAC solutions. One very common question will be "How much will my new furnace or air conditioner cost?". It may not be the first question, but it will certianly come up at some point as the site visitor continues their purchase decision making process and it opens a great opportunity for XYZ to begin a relationship. How? Simply offer a "FREE NO OBLIGATION QUOTATION". This could be a link in the appropriate position in the text that takes them to a form, or it could be a "button" link at the side of the text that takes them to a form, or it could be a specific call to action in the text that says something like, "Call us today to get yoru free no obligation estimate." Regardless of which one (or all) of the conversion options used here, any serious prospect is going to want this information and there are three ways outlined in this example that will allow the site visitor to begin or deepen their relationship with Company XYZ that can lead to that prospect becoming a client. Converted! As noted earlier, there are many other considerations, but the basics outlined can dramatically improve the ROI from your website.

Are there other conversion possibilities? Many! Depending on your business and how relationships are created in the 'real world' you could use information in the form of whitepapers, landing pages that speak to a prospect in a certain manner on a specific question or concern typical prospects have, create "FREE TRIALS" or "SPECIAL OFFER" buttons, and these are just a few ideas. What's of greatest importance is to make certain that you are in fact providing visitors to your website with a variety of relevant ways to begin a relationship with you. If you're uncertain about the details, contact somebody who can help you, again I repeat, as a small or medium sized business, your number one objective should be to create new business from your website, anything and everything else...justs costs you money!

We're at the edge of the future!

Andy Xhignesse

Website Marketing and Conversion, Step 1

Do you really want to boost the business results from your website? Then you have to begin taking the steps like SEO (search engine optimization), web content creation, competitor analysis, email management and many others but today let's focus on step 1, generating traffic. Traffic to your website is critical to making it a success and here are 5 simple tips to get you off to a good start. Once you have traffic, you can create conversion which leads to revenue and the more you invest in getting this formula right the more it will pay off for you in the growth of your business. Ok, let's get into the traffic building...

1- Create real content that your website visitors are looking for. Of course you need to know what they're looking for, but let's assume you do, well provide them with what they want to know. There is nothing as simple as telling them the truth about your offering and how it addresses their problem. The more material both written, images, video etc. that you can provide that talks about your solution for their problem the more that they are going to like your website and engage with the information.

2- Make certain that your content is SEO friendly. This takes time but pays off big in the long run. Using something as simple as the Google Adwords Keyword tool will give you some good ideas on how to make your copy and the html tags for your images and other content SEO friendly. When you use this information to create relevant content that uses the kind of language that site visitors use to find you, up go the traffic numbers.

3- Blog! This is one of the quickest and easiest ways to create content that your target audience is looking for. Don't make the mistake of using an application that hosts your blog, but instead, host it on your own website in a sub-domain like "yourcompanyname.blog.com". By doing this and creating content with SEO in mind you'll become a favourite of the search engines and the internet super highway will have a main road through your website for the targeted traffic you are looking for.

4- Engage with social media. Create a company facebook page, twitter, linkedin and others and participate in the discussion. Don't be overwhelmed by this, it can be as simple as you want, but again, as you create more doors and windows to your business, more traffic will follow.

5- Here we go again...MAKE A PLAN! Detail what and when you are going to do the things that are outlined here. Failing to plan is a plan to fail, it can't be said any more clearly.

There you go. These tips are certain to help boost the traffic that's coming to your website. Next we'll talk about converting the visitor and beginning to have a relationship with them with the goal of making them a new client. If you're looking for an all in one solution please check out www.hubspot.com they have an outstanding software program that will help you achieve all you want online and more using inbound marketing in ways you may not know even exist. If you want help, get in touch with me, I'd be glad to assist in any way that I can.

We're at the edge of the future!

Andy Xhignesse